Warranty & Support
We're here to help you enjoy clean, healthy water with complete peace of mind.
Start a Warranty ClaimWhy Choose WaterScience?
Manufacturer Warranty
Warranty coverage on eligible products.
Easy Claims
Simple online claim submission process.
Dedicated Support
Fast responses from our customer care team.
Genuine Products
Coverage for authentic WaterScience purchases.
Warranty Claim Process
1. Register
Provide order details and product information.
2. Verification
Our team verifies your warranty eligibility.
3. Inspection
Photos or additional details may be requested.
4. Resolution
Repair, replacement, or further assistance.
Warranty Coverage
| Product | Warranty |
|---|---|
| Shower Filters | 12 Months* |
| Tap Filters | 12 Months* |
| Accessories | As specified |
FAQs
How do I claim warranty?
Contact support with your order number and issue details.
What is not covered?
Physical damage, misuse, consumables, and unauthorized repairs.
Do I need proof of purchase?
Yes, keep your invoice or order confirmation.
Need Help?
support@waterscience.ae
Working Hours
Monday–Saturday
9:00 AM – 6:00 PM